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This Privacy Policy describes how Atelier Sélénia collects, uses, protects and shares your personal information when you access the website www.atelierselenia.com (hereinafter "the Site"), make a purchase or interact with our services.
By using the Site, you acknowledge that you have read this Privacy Policy and agree to the practices described therein.
The person responsible for processing your personal data is:
Selenia Workshop
Swiss sole proprietorship
Address: Avenue de Pratifori 22, P.O. Box 180, 1951 Sion – Switzerland
Email: info@atelierselenia.com
We only collect the information necessary for the proper functioning of our online store and the execution of your orders.
When you place an order or interact with us, we may collect:
first and last name
postal address and delivery address
e-mail address
phone number
billing information
Order-related information (products purchased, amount, history)
This information is essential for processing your purchases and providing customer service.
When you browse the Site, certain technical information is collected automatically, including:
IP address
device and browser type
pages viewed
browsing duration
cookies and similar technologies
This data allows us to improve the user experience and ensure the proper functioning of the Site.
Payments are processed through secure providers integrated with Shopify.
Atelier Sélénia does not store your bank details.
Your personal information is used for:
process and ship your orders
manage payments
to track deliveries
to provide you with efficient customer service
contacting you if there is a problem with an order
improve the Site and the user experience
prevent fraud and ensure transaction security
to send you marketing communications, if you have consented to this.
We process your personal data on the following legal bases:
execution of a contract (order processing)
compliance with legal obligations
legitimate interest (improvement of services, security)
consent (for marketing communications)
Your personal information may only be shared when necessary:
The Site is hosted by Shopify , which processes certain data in order to ensure:
Site hosting
order management
payment processing
performance analysis
For more information, you can consult Shopify's privacy policy:
https://www.shopify.com/legal/privacy
We may share certain data with:
carriers for shipping orders
payment providers
analytics and marketing services
These partners only use your data within the strict framework of their missions for Atelier Sélénia.
Your data may be disclosed if required by law or in connection with legal proceedings.
The Site uses cookies for:
ensure the smooth operation of the shop
remember your preferences
analyze navigation
personalize your experience
You can at any time:
accept
refuse
or configure cookies
via your browser settings or the Site's cookie banner.
Your personal data is kept only for the necessary period:
to the processing of your orders
to comply with legal obligations
to customer service management
Once these purposes have been achieved, the data is deleted or anonymized.
We implement appropriate technical and organizational measures to protect your personal data against:
the loss
unauthorized access
the alteration
disclosure
However, no transmission over the Internet is completely secure.
In accordance with the GDPR, you have the following rights:
right of access
right of rectification
right to erasure
right to restriction of processing
right to portability
right to object
right to withdraw your consent
To exercise your rights, you can contact us at:
You will receive a response as soon as possible in accordance with regulations.
If you have agreed to receive marketing communications, you can at any time:
You can unsubscribe via the link in our emails.
Contact us to request that shipments be stopped.
Even if you unsubscribe, we may still send you emails related to your orders (confirmation, tracking, etc.).
The Site is not intended for persons under the age of 16.
We do not knowingly collect data concerning minors.
If you believe that a child has provided us with personal information, please contact us so that we can remove it.
Your data may be transferred outside your country of residence, including via Shopify and its partners.
In this case, we ensure that these transfers are carried out in accordance with applicable laws and with appropriate safeguards.
The Site may contain links to external sites.
Atelier Sélénia is not responsible for the privacy practices of these third-party sites.
We may amend this Privacy Policy to reflect:
legal developments
changes in our practices
improvements to our services
The updated version will always be available on this page, with an indication of the update date.
For any questions relating to this Privacy Policy or your personal data, you can contact us:
Selenia Workshop
www.atelierselenia.com