Privacy Policy

Privacy Policy – ​​Selenia Workshop

Last updated: [to be completed]

At Atelier Sélénia , we take the confidentiality of your data very seriously. This privacy policy aims to inform you about how we collect, use, store and protect your personal data in connection with your browsing and purchases on the website www.atelierselenia.com (hereinafter "the Site").

It is written in accordance with:

  • to the General Data Protection Regulation (GDPR – EU 2016/679) for our European clients;

  • to the Federal Act on Data Protection (FADP) for data collected in Switzerland.

1. Data Controller

The data controller is:
Selenia Workshop – Sole Proprietorship
22 Avenue de Pratifori
P.O. Box 180
1951 Sion – Switzerland
Email: info@atelierselenia.com

2. Data collected

We only collect the data necessary to manage your order, communicate with you, and improve our services.

Data you provide to us:

  • Name, surname

  • Mailing address

  • E-mail address

  • Phone number

  • Payment information (securely processed via third-party providers)

  • Order history

Data collected automatically:

  • IP address

  • Site navigation data (pages viewed, time spent, etc.)

  • Technical data of the terminal (browser, operating system)

3. Purposes of the processing

We use your personal data for the following purposes:

  • Order processing and shipping

  • Customer service management

  • Communication (order confirmation, logistics information, response to a request)

  • Managing your customer account

  • Sending promotional emails if you have consented to it

  • Website Improvement and Traffic Analysis

We do not resell any data to third parties.

4. Legal basis for processing

According to the GDPR, the processing carried out by Atelier Sélénia is based on:

  • The execution of a contract (order)

  • Compliance with legal obligations (invoicing)

  • Consent (newsletter, cookies)

  • Legitimate interest (security, fraud prevention)

5. Data Recipients

Your data may be shared with:

  • Our logistics and transport partners

  • Our payment providers (e.g., Stripe, PayPal)

  • Our web hosting provider (Shopify Inc.)
    These third parties commit to respecting the confidentiality and security of your data in accordance with the GDPR.

6. Shelf life

Your personal data is stored:

  • For 5 years from the date of the last order for billing-related data;

  • For 3 years from the last contact for marketing data;

  • Until consent is withdrawn for newsletter subscription.

7. Security

We implement technical and organizational measures to protect your data against loss, unauthorized access, disclosure or alteration.

Transactions are secured via SSL protocol (HTTPS) and payments are processed by certified third parties.

8. Your rights

In accordance with the GDPR and the LPD, you have the following rights:

  • Right of access to your data

  • Right to rectification or erasure

  • Right to object to or restrict processing

  • Right to data portability

  • Right to withdraw your consent at any time

  • Right to lodge a complaint with a supervisory authority (CNIL in France)

You can exercise your rights by contacting us at: info@atelierselenia.com

9. Cookies

The Site uses cookies for:

  • Facilitate navigation

  • Analyze traffic

  • Personalize the user experience

On your first visit, a banner will allow you to accept or refuse the use of cookies. You can also change your preferences at any time in your browser.

10. International Data Transfer

Some data may be transferred to countries outside the European Union (including Canada, where Shopify is headquartered), but always under conditions ensuring a level of protection equivalent to the GDPR.

11. Policy changes

Atelier Sélénia reserves the right to modify this privacy policy at any time. Modifications will be posted on this page with the date of the update.