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Privacy Policy

This Privacy Policy describes how Atelier Sélénia collects, uses, protects, and shares your personal information when you access the site www.atelierselenia.com (hereinafter the “Site”), make a purchase, or interact with our services.

By using the Site, you acknowledge that you have read this Privacy Policy and accept the practices described herein.


1. Data controller

The data controller responsible for processing your personal data is:

Atelier Sélénia
Swiss sole proprietorship
Address: Avenue de Pratifori 22, P.O. Box 180, 1951 Sion – Switzerland
Email: info@atelierselenia.com


2. Personal data collected

We collect only the information necessary for the proper functioning of our online store and the fulfillment of your orders.

2.1 Data you provide directly

When you place an order or interact with us, we may collect:

  • first and last name

  • postal address and shipping address

  • email address

  • telephone number

  • billing information

  • order-related information (purchased products, amount, history)

This information is essential for processing your purchases and providing customer service.


2.2 Data collected automatically

When browsing the Site, certain technical information is collected automatically, including:

  • IP address

  • device and browser type

  • pages viewed

  • browsing duration

  • cookies and similar technologies

This data enables us to improve the user experience and ensure the Site functions properly.


2.3 Payment data

Payments are processed through secure providers integrated with Shopify.
Atelier Sélénia does not retain your banking details.


3. Purposes of data collection

Your personal information is used to:

  • process and ship your orders

  • manage payments

  • track deliveries

  • provide you with effective customer service

  • contact you in the event of an issue with an order

  • improve the Site and user experience

  • prevent fraud and ensure transaction security

  • send you marketing communications if you have consented


4. Legal basis for processing

We process your personal data on the following legal bases:

  • performance of a contract (order processing)

  • compliance with legal obligations

  • legitimate interest (improving services, security)

  • consent (for marketing communications)


5. Data sharing

Your personal information may be shared only when necessary:

5.1 With Shopify

The Site is hosted by Shopify, which processes certain data to:

  • hosting the Site

  • order management

  • payment processing

  • performance analysis

For more information, you can consult Shopify's privacy policy:
https://www.shopify.com/legal/privacy


5.2 With third-party providers

We may share certain data with:

  • carriers for shipping orders

  • payment providers

  • analytics and marketing services

These partners use your data only within the strict scope of their work for Atelier Sélénia.


5.3 Legal obligations

Your data may be disclosed if required by law or as part of legal proceedings.


6. Cookies and similar technologies

The Site uses cookies to:

  • ensure the store functions properly

  • remember your preferences

  • analyze browsing activity

  • personalize your experience

You can at any time:

  • accept

  • reject

  • or configure cookies

via your browser settings or the Site's cookie banner.


7. Data retention

Your personal data is retained only for as long as necessary:

  • processing your orders

  • compliance with legal obligations

  • customer service management

Once these purposes have been fulfilled, the data is deleted or anonymized.


8. Data security

We implement appropriate technical and organizational measures to protect your personal data against:

  • loss

  • unauthorized access

  • alteration

  • disclosure

However, no transmission over the Internet is completely secure.


9. Your rights

In accordance with the GDPR, you have the following rights:

  • the right of access

  • the right to rectification

  • the right to erasure

  • the right to restriction of processing

  • the right to data portability

  • the right to object

  • the right to withdraw your consent

To exercise your rights, you can contact us at:

📧 info@atelierselenia.com

You will receive a response as soon as possible in accordance with applicable regulations.


10. Marketing communications

If you have agreed to receive marketing communications, you may at any time:

  • unsubscribe via the link in our emails

  • contact us to request that messages stop being sent

Even if you unsubscribe, we may continue to send you emails related to your orders (confirmation, tracking, etc.).


11. Data relating to minors

The Site is not intended for persons under 16 years of age.
We do not knowingly collect data relating to minors.

If you believe that a child has provided us with personal information, please contact us so that we can delete it.


12. International transfers

Your data may be transferred outside your country of residence, particularly through Shopify and its partners.

In that case, we ensure that these transfers are carried out in accordance with applicable laws and with appropriate safeguards.


13. Links to third-party sites

The Site may contain links to external sites.
Atelier Sélénia is not responsible for the privacy practices of these third-party sites.


14. Changes to the Privacy Policy

We may need to modify this Privacy Policy to reflect:

  • legal developments

  • changes to our practices

  • improvements to our services

The updated version will always be available on this page, along with the date it was updated.


15. Contact

For any questions regarding this Privacy Policy or your personal data, you can contact us:

📧 info@atelierselenia.com

Atelier Sélénia
www.atelierselenia.com