Privacy Policy
This Privacy Policy describes how Atelier Sélénia collects, uses, protects and shares your personal information when you access the website www.atelierselenia.com (hereinafter "the Site"), make a purchase or interact with our services.
By using the Site, you acknowledge that you have read this Privacy Policy and agree to the practices described therein.
1. Data Controller
The person responsible for processing your personal data is:
Selenia Workshop
Swiss sole proprietorship
Address: Avenue de Pratifori 22, P.O. Box 180, 1951 Sion – Switzerland
Email: info@atelierselenia.com
2. Personal data collected
We only collect the information necessary for the proper functioning of our online store and the execution of your orders.
2.1 Data that you provide directly to us
When you place an order or interact with us, we may collect:
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first and last name
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postal address and delivery address
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e-mail address
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phone number
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billing information
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Order-related information (products purchased, amount, history)
This information is essential for processing your purchases and providing customer service.
2.2 Automatically collected data
When you browse the Site, certain technical information is collected automatically, including:
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IP address
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device and browser type
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pages viewed
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browsing duration
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cookies and similar technologies
This data allows us to improve the user experience and ensure the proper functioning of the Site.
2.3 Payment data
Payments are processed through secure providers integrated with Shopify.
Atelier Sélénia does not store your bank details.
3. Purposes of data collection
Your personal information is used for:
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process and ship your orders
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manage payments
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to track deliveries
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to provide you with efficient customer service
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contacting you if there is a problem with an order
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improve the Site and the user experience
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prevent fraud and ensure transaction security
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to send you marketing communications, if you have consented to this.
4. Legal basis for processing
We process your personal data on the following legal bases:
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execution of a contract (order processing)
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compliance with legal obligations
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legitimate interest (improvement of services, security)
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consent (for marketing communications)
5. Data sharing
Your personal information may only be shared when necessary:
5.1 With Shopify
The Site is hosted by Shopify , which processes certain data in order to ensure:
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Site hosting
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order management
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payment processing
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performance analysis
For more information, you can consult Shopify's privacy policy:
https://www.shopify.com/legal/privacy
5.2 With third-party providers
We may share certain data with:
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carriers for shipping orders
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payment providers
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analytics and marketing services
These partners only use your data within the strict framework of their missions for Atelier Sélénia.
5.3 Legal Obligations
Your data may be disclosed if required by law or in connection with legal proceedings.
6. Cookies and similar technologies
The Site uses cookies for:
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ensure the smooth operation of the shop
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remember your preferences
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analyze navigation
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personalize your experience
You can at any time:
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accept
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refuse
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or configure cookies
via your browser settings or the Site's cookie banner.
7. Data retention
Your personal data is kept only for the necessary period:
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to the processing of your orders
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to comply with legal obligations
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to customer service management
Once these purposes have been achieved, the data is deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
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the loss
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unauthorized access
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the alteration
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disclosure
However, no transmission over the Internet is completely secure.
9. Your rights
In accordance with the GDPR, you have the following rights:
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right of access
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right of rectification
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right to erasure
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right to restriction of processing
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right to portability
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right to object
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right to withdraw your consent
To exercise your rights, you can contact us at:
You will receive a response as soon as possible in accordance with regulations.
10. Marketing Communications
If you have agreed to receive marketing communications, you can at any time:
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You can unsubscribe via the link in our emails.
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Contact us to request that shipments be stopped.
Even if you unsubscribe, we may still send you emails related to your orders (confirmation, tracking, etc.).
11. Data on minors
The Site is not intended for persons under the age of 16.
We do not knowingly collect data concerning minors.
If you believe that a child has provided us with personal information, please contact us so that we can remove it.
12. International Transfers
Your data may be transferred outside your country of residence, including via Shopify and its partners.
In this case, we ensure that these transfers are carried out in accordance with applicable laws and with appropriate safeguards.
13. Links to third-party sites
The Site may contain links to external sites.
Atelier Sélénia is not responsible for the privacy practices of these third-party sites.
14. Changes to the Privacy Policy
We may amend this Privacy Policy to reflect:
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legal developments
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changes in our practices
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improvements to our services
The updated version will always be available on this page, with an indication of the update date.
15. Contact
For any questions relating to this Privacy Policy or your personal data, you can contact us:
Selenia Workshop
www.atelierselenia.com