FAQ – Crocs Cars Lightning McQueen

No. The Cars Lightning McQueen clogs sold on atelierselenia.com are not equipped with integrated lights and do not flash.

Some photos or videos you may see online (or sent by customers) show models with lights. In these cases, these are personal modifications made by the customers themselves, who have added small LEDs or light accessories purchased separately (for example, from Amazon, eBay, or other stores).

We do not sell these lights, they are not included in the product and are not part of the offer available on our website.

These clogs are directly inspired by the Cars™ universe and Lightning McQueen, featuring the number 95 and a faithful color palette. They are designed to offer a style very close to the character, while remaining lightweight and comfortable for everyday wear.

Detailed licensing and manufacturing information is provided on the product page.

Sizes are indicated in US shoe sizes (US 4-5, US 5-6, etc.). Generally:

• If you are between two sizes, we recommend taking the larger size for more comfort.
• The EVA material adapts slightly to the foot and stretches a little with use.

If you are unsure, refer to the size guide or your usual shoe size for clogs / Crocs-like.

Yes, they are made of lightweight EVA , a flexible and cushioning material that offers good comfort for everyday use: at home, outdoors, on vacation, etc. The sole is designed to limit pressure points, and the back strap helps to hold the foot in place if you want better support.

Yes, the Crocs Cars Lightning McQueen shoes are lightweight, water-resistant, and easy to rinse . They're perfect for the beach, pool, or vacation. The sole is non-slip, providing better grip on wet surfaces.

The interview is very simple:

• Rinse the hooves with clean water after use.
• Let them air dry, away from strong heat sources.
• No specific product is required.

Important: there is no built-in light in the product, so no special maintenance related to LEDs is required.

The clogs are delivered as described on the product page. Some customers then add their own charms or accessories (like jibbitz) to personalize their Crocs, but these accessories are not automatically included with the pair.

Estimated delivery times are mentioned on the product page (for example , approximately 3 to 12 working days depending on your country and the time of year).

Once your order has been shipped, you will receive a confirmation email with, where available, a tracking number to track your package.

Yes, in most cases a tracking number is provided. It is included in the shipping confirmation email. You can click on the link to track your order.

If you have not received a tracking number or if you encounter a problem, you can contact our support via contact@atelierselenia.com .

We prepare orders quickly to reduce delivery times. If you wish to change the size, address, or cancel your order, please contact us as soon as possible after your purchase at: contact@atelierselenia.com .

If the order is already being shipped, a modification or cancellation may no longer be possible, but we can then direct you to our return policy.

You have a period of time indicated on the product page / return policy (for example 14 to 30 days ) to request a return if the product does not suit you.

The clogs must be unworn outdoors, in perfect condition, and in their original packaging . To initiate a return request, please visit our "Returns" page on atelierselenia.com or email us at contact@atelierselenia.com .

The descriptions on our website clearly state that the clogs do not have integrated lights . If you have been misled by photos found elsewhere showing modified models with LEDs, please be aware that these are personal modifications made by customers and not of the product we sell.

For any further questions regarding the Crocs Cars Lightning McQueen or your order, you can write to us at: contact@atelierselenia.com .

Our customer service team is available to assist you from Monday to Saturday, from 9am to 7pm.